My daughter has had problems over the years keeping up with her utilities due to job losses. This new scam would target such people eager to find a solution to fix their problem. The Better Business Bureau says that the scammers are calling people saying their electric, water, or gas service will be cut off if they don’t purchase a prepaid debit card to pay their bill. Then the scammers drain the money from the card.
Things to watch out for: beware of being asked to pay by prepaid debit card. Those transactions cannot be reversed.
Watch out for threats to cut off your service unless you make immediate payment. End the call and then call the customer service number on your utility bill to talk to a real representative.
If someone shows up at your home claiming to be from your utility company ask for their identification! Do not let them into your home if you did not schedule the service appointment and then call the utility company to confirm that they sent someone to your home.
Click on this link to learn more about this scam.
- Scammers targeting seniors (news4jax.com)
- BGE Warning Customers Of New Utility Scam (baltimore.cbslocal.com)
- KCP&L warns of payment scam (fox4kc.com)
- Duke Energy warns of bill payment scam (fox59.com)
- Orange & Rockland warns customers of scam artists posing as bill collectors (nj.com)
- Phone scammers bilk BGE customers of money (wbaltv.com)